Refund Policy
At OKRs Tool, we are dedicated to providing a high-quality product and experience.
Adoption Insurance refunds are governed by the Adoption Insurance section of the Terms & Conditions.
However, we understand that there are situations in which a refund may be necessary. Please review our refund policy below:
14-Day Satisfaction Guarantee:
We offer a 14-day satisfaction guarantee on all paid subscriptions to OKRs Tool. If you are not fully satisfied with your purchase for any reason, you can request a full refund within 14 days from the date of purchase. No reason is required for refund requests made within this period.
Refunds Due to Technical Issues:
If you experience technical issues that prevent you from using OKRs Tool effectively within the first 30 days of your purchase, you are eligible for a full refund. You must provide supporting evidence demonstrating that these technical issues have prevented you from using the platform. Our support team will work to resolve any issues, but if the issue persists, a refund will be processed.
Refund Request Process:
To request a refund, please contact our customer support team at info@okrstool.com.
Include the following information in your request:
- Your name and contact details
- Order number or proof of purchase
- Reason for refund request (if applicable)
- Supporting documentation or details of technical issues (for refunds based on technical problems)
Refund Processing:
Once your refund request has been reviewed and approved, we will process the refund within 10 business days. The refund will be issued to the original payment method used for the purchase.
Subscription Cancellation:
By requesting a refund, you are automatically cancelling your subscription to OKRs Tool. Once your refund request is approved and the refund is processed, your access to the OKRs Tool and any associated features will be terminated. Please note that you will no longer have access to paid features and services after the refund has been processed.
Contact Us:
If you have any questions about our refund policy or need further assistance, please reach out to us at info@okrstool.com.
