Not a crisis. A deliberate decision to do OKRs properly.
Nextbitt didn't come to OKRs Tool because something broke. They came because they wanted OKRs to actually work — with real visibility at every level and initiatives connected to customer outcomes.
André identified three specific needs driving the decision:
01
Develop initiatives that deliver real impact to customers — which also pushes better monitoring.
02
Visibility at department, team and individual level — supporting the evaluation process.
03
Centralised visibility of the organisation's KPIs in a single place.
Set up themselves. Running from day one. Then they made the product better.
André set up OKRs Tool without concierge onboarding or a consultant. The team of 29 was running within their first session — department OKRs connected to company objectives, KR ownership assigned, visibility across every level.
As Nextbitt went deeper into the platform, André flagged gaps in the performance review feature. The OKRs Tool team built the improvements within a week. Nextbitt became one of the most active users of performance reviews on the platform — running reviews on the same cycle as their OKRs.
They committed to an annual plan upfront. No monthly trial. No extended evaluation period.