My team has tried OKRs before and they didn't stick. What's different now?
This is the question that matters most. OKRs die when ownership is unclear, updates require chasing, and leadership loses visibility. OKRs Tool is built around those three failure modes: every KR has one named owner, weekly email nudges replace status meetings, and the Alignment Map gives leaders visibility without asking. We back it with OKR Adoption Insurance — if your team doesn't hit 60% adoption in 30 days, you get a full refund. No forms, no disputes.
How long does setup actually take?
One afternoon for a senior operator. Sign up, create your org, add 3-5 company OKRs, build your team structure, assign owners, invite the team. Most customers are running their first quarterly cycle by end of week one. No training required. No consultant. Concierge onboarding is included on Expand if you want hands-on help, but most teams don't need it.
Do I need to involve IT or procurement?
No. Sign up with a credit card — or skip the credit card and use the free plan for 5 users. We don't require annual contracts, security reviews, or procurement approval to start. If you later want SSO or audit logs, those are on Expand and can be added when you're ready.
How does OKR Adoption Insurance work?
It's our guarantee that OKRs Tool will work for your team. If your team doesn't reach 60% active usage within 30 days of rollout, you're eligible for a full refund. Usage is measured directly inside the product — no forms, no disputes. Included with every paid plan. We built this because we know the real fear isn't price — it's whether the rollout will stick.
Do you really charge per organization, not per user?
Yes. We charge a flat monthly fee for your whole team. Whether you have 10 users or 100, you pay the same. We're intentionally a lean team — that lets us keep pricing simple and fair without passing on overhead. Compare to Lattice ($11/user/mo + $4K/yr min), Quantive ($9/user/mo, annual contract), Profit.co ($7/user/mo, annual contract).
What happens when my team grows from 5 to 6 users?
You upgrade to Scale ($49/month flat). No per-seat charges, no surprise bills. Advanced features — Alignment Map, AI Insights, KPI tracking — all unlock the moment you upgrade. When you cross 50 users, you move to Expand ($129/month).
Can I switch between monthly and annual billing?
Yes. Annual saves 20% (effectively 2.4 months free). Switch from monthly to annual any time — we'll prorate your existing billing.
Is there a long-term contract?
No. Monthly billing means cancel any time. Annual saves 20% but you can still cancel mid-cycle and we'll refund the unused portion at our discretion. Compare to Lattice, Quantive, and Profit.co — all of which require annual contracts upfront.
Can I get a refund?
Yes — three ways. (1) 14-day money-back guarantee on any paid plan, no questions asked. (2) OKR Adoption Insurance: if your team doesn't hit 60% adoption in 30 days, full refund. (3) Cancel mid-annual-cycle and we'll refund the unused portion.
Do your prices include VAT or local taxes?
Prices shown are exclusive of tax. Depending on your location, VAT or local sales tax may be added at checkout — this is a legal requirement, not a price increase on our end. B2B customers with a valid VAT ID can enter it during checkout to remove the charge where applicable. Questions? Email
info@okrstool.com.
Does OKRs Tool support SSO?
Yes — included on Expand. We support all major SAML 2.0 and OIDC providers: Okta, Microsoft Entra ID (Azure AD), Google Workspace, OneLogin, Ping Identity, JumpCloud, AD FS. If your IdP isn't listed, email us and we'll confirm compatibility.
Do you offer custom contracts and invoicing?
Yes — included on Expand. Custom invoices, PO-based billing, procurement-friendly terms. Email info@okrstool.com to discuss.
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