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Case Study: Scaling OKR Success at a Global Cybersecurity Firm

From spreadsheets to strategy: see how one cybersecurity company achieved 90% OKR update rates and saved 100+ hours per quarter.

Seven Macdonald
4 Mins read
October 16, 2025
Case Study: Scaling OKR Success at a Global Cybersecurity Firm

The firm was growing fast, but its goals were scattered across spreadsheets and meetings that never seemed to end. Teams were busy but not always aligned, and leaders lacked a clear view of progress.

Despite everyone’s best efforts, momentum often got lost in the noise of disconnected goals and competing priorities.

That’s when the company decided to turn alignment into action with a modern OKR software built for focus and results.

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About the Client

A leading global cybersecurity firm with nearly two decades of experience, the client delivers advanced security solutions including red teaming, managed SOC, GRC, incident response, and cybersecurity training.

Serving clients across finance, telecom, and industrial sectors, the firm is known for its deep technical expertise and commitment to operational excellence.

As the company grew beyond 110 employees, leadership recognized the need for a more efficient and transparent way to align teams and track performance - without the administrative burden of spreadsheets.

The Challenge

Before adopting a dedicated OKR platform, the organization managed objectives manually in Excel. While functional at first, the process quickly became time-consuming and unsustainable as teams expanded.

Key challenges included:

  • Manual, error-prone updates: Each department maintained its own spreadsheet, leading to version issues and inconsistent reporting.
  • OKRs often forgotten: Without visibility or reminders, many goals went untouched until quarterly reviews.
  • Leadership inefficiency: The CEO spent hours each week chasing progress updates instead of focusing on strategy.
  • Scaling complexity: Managing 100+ employees across multiple departments made alignment difficult to sustain.

They needed a scalable solution that made OKRs easy to update, visible company-wide, and integrated into their existing workflow.

Why They Chose OKRs Tool

After evaluating several platforms, the firm selected OKRs Tool for its simplicity, intuitive design, and speed of implementation. They prioritized ease of use and rapid onboarding to ensure widespread adoption across teams.

Key reasons for choosing OKRs Tool:

Implementation & Timeline

The transition was seamless. The client provided their existing Excel sheets, which our team imported directly into OKRs Tool. Each user was assigned to their respective objectives and key results.

From demo to go-live, the entire rollout took just one week - minimizing disruption and delivering immediate value.

Implementation steps:

  1. Import existing OKRs from Excel
  2. Configure teams and ownership
  3. Invite users and conduct quick onboarding sessions
  4. Launch organization-wide OKR tracking and weekly update cycles

Example OKRs Used by the Client

Below are OKR examples the client implemented to enhance financial governance, operational efficiency, and compliance readiness:

Example 1: Financial Compliance & Accuracy

Objective: Maintain full financial compliance and ensure accuracy across all processes.
Key Results:

  • Ensure all entries are accurate and compliant with accounting standards.
  • File withholding and other mandatory taxes accurately and on time.
  • Verify and process all financial transactions promptly.

Example 2: Vendor & Accounts Management

Objective: Improve vendor payment efficiency and accounts management.
Key Results:

  • Generate and issue POs to all vendors, ensuring timely approval.
  • Verify vendor deliverables before authorizing payments.
  • Maintain an average accounts payable ageing cycle below defined thresholds.

Example 3: Operational Compliance & Risk Control

Objective: Strengthen compliance systems and internal audit readiness.
Key Results:

  • Conduct one internal departmental audit in Q4.
  • Ensure 100% compliance with ISO-27001 and PIMS standards.
  • Track and report employee compliance with policy and security training.

Tangible Outcomes

Since implementation, the company has scaled OKR adoption to over 200+ objectives across company, department, team, and individual levels.

Tangible outcomes include:

  • 2–3 hours saved per week per leader on chasing updates, equating to 100+ leadership hours reclaimed each quarter for strategy and execution.
  • Automated weekly nudges ensuring OKRs stay active and visible, maintaining a 90%+ update completion rate across teams.
  • Monthly 1:1s now based on accurate, real-time performance data, driving high-impact, data-driven performance discussions.
  • High engagement and growing adoption across all departments, fostering a culture of transparency, alignment, and measurable progress.

The Results

In just one week, the firm transformed a fragmented, manual process into a living system of alignment and accountability.

By automating updates, simplifying tracking, and integrating OKRs into regular workflows, they eliminated friction, improved visibility, and empowered teams to stay focused on what matters most - achieving results.

Within days, leaders began to see measurable changes - faster decision-making, clearer ownership, and a stronger sense of purpose across teams.

What was once a static reporting exercise became a dynamic rhythm of progress, where every individual could see how their contributions moved the company forward.

The shift didn’t just optimize performance - it built a culture of transparency, agility, and collective momentum.

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  • Instant setup — no consultants or training needed
  • Flat, transparent pricing as you scale
  • Automated reminders and real-time progress tracking
  • Perfect for teams moving fast and staying aligned
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Founder

Steven Macdonald│LinkedInX

Steven is the founder of OKRs Tool and has helped 700+ startup and scale-up teams start their OKR journey through the platform. With 4+ years of experience in OKR management, he built OKRs Tool to make setting objectives, tracking progress, and staying aligned simple for small teams.