OKRs Tool/Customer story
Pontificia Universidad Católica del Ecuador

How PUCE's Human Talent team formalized OKRs — starting with a pilot, not a rollout.

Luis Puertas had run OKRs in spreadsheets before. At PUCE, he's leading the first formal OKR pilot inside Human Talent. The tool was chosen for one reason: it lets teams start without making the process too complex.

27
Pilot users inside Human Talent
First
Formal OKR platform at PUCE
Simple
The criterion that decided the tool

Personal OKR experience. Organizational OKR debut.

Luis Puertas is the Coordinador de Desarrollo e Innovación del Talento Humano at PUCE — the team responsible for talent development and innovation inside Ecuador's first private university. Before joining PUCE, he had personally and professionally tracked OKRs using spreadsheets and other platforms.

But PUCE itself had never formally adopted the framework. There was no enterprise platform, no shared cadence, no central place where objectives and key results lived for the whole team. If OKRs were going to work here, someone had to start small and prove the model first.

At a personal and professional level, I had previously tracked OKRs using spreadsheets and other platforms. However, at PUCE, OKRs Tool is the first platform we are using to formally structure OKR tracking and follow-up.
Luis Puertas · Coordinador de Desarrollo e Innovación del Talento Humano, PUCE

Pick the tool that won't scare the pilot team.

Luis didn't need a platform built for 10,000-person enterprises. He needed one that wouldn't make OKRs feel intimidating to a team trying the framework for the first time. Complexity was the real risk — not feature gaps. If the platform demanded weeks of training or a procurement cycle to roll out, the pilot would stall before it started.

OKRs Tool fit because the criteria for a pilot are the opposite of the criteria for a full enterprise rollout. Simple onboarding. No mandatory training. A platform clean enough that the framework — not the tool — gets the team's attention.


Pilot launched inside Human Talent. Structure is forming.

Luis is leading the pilot inside PUCE's Human Talent area. The team is building structure around objectives, key results, and follow-up conversations — three things that previously lived in scattered spreadsheets, individual notes, and informal check-ins.

The biggest unlock so far isn't a feature. It's that the platform doesn't make people feel like they need to be OKR experts to start using it. Team members can engage with the framework without first studying it. That changes adoption math entirely — the cost of trying OKRs drops to almost nothing.

OKRs Tool dashboard showing OKR progress and check-ins

The OKR dashboard view Luis's pilot team uses to structure objectives, key results, and follow-up


A pilot that's actually working.

27
Pilot users inside the Human Talent area
Simple
The reason the tool stuck — easy to understand for first-time users
Structured
Objectives, key results, and follow-up conversations — finally in one place

Most internal OKR pilots fail at the second cycle. Either the platform is too complex for non-experts to use, or the framework gets bolted onto teams without them ever buying in. Luis's pilot avoided both failure modes: by picking a simple tool that lets people learn OKRs as they use them, the team got past the introductory phase without losing momentum.

The pilot model also gives Luis a real evidence base. If Human Talent succeeds with the structure, the case for expanding beyond the department is grounded in working examples — not theory.

★★★★★
OKRs Tool is currently being used as a pilot within the Human Talent area. Based on my previous experience with OKRs, I'm leading this pilot to start building more structure around objectives, key results, and follow-up conversations. OKRs Tool is simple, easy to understand, and allows teams to start using OKRs without making the process too complex at the beginning.
Luis Puertas, Human Talent Coordinator at PUCE
Luis Puertas
Coordinador de Desarrollo e Innovación del Talento Humano, PUCE
Trying OKRs at your org?

Start with a pilot. Pick a tool that doesn't scare it.

Luis chose OKRs Tool because it's simple enough for a team to start using OKRs without studying them first. Structure forms naturally when the tool doesn't demand expertise. Run your pilot the same way.

14-day Scale trial · No credit card · 60% adoption in 30 days or full refund