Customer Success
Increase product adoption OKR Template
A ready-to-use OKR template for Customer Success teams. Copy it directly into OKRs Tool or download as Excel / Google Sheets.
Use this template directly in OKRs Tool — your OKR will be live in under 60 seconds.
Use This in OKRs Tool →The Template
Increase product adoption
1
Identify and activate 50 power users
2
Conduct 3 live product training webinars
3
Achieve 75% log-in rate within first 14 days
Why This OKR Works
Product adoption is the leading indicator of retention. This OKR creates a clear adoption framework — identifying power users who can champion the product, training new users, and tracking early login behaviour as a proxy for engagement.
How to use this template
Three steps to get started
Define 'power user' before the quarter starts. Common criteria: logs in 3+ times per week, uses 3+ features, has completed onboarding.
Webinars should be recorded and added to your help center — the content has a long tail beyond the live session.
75% login rate in 14 days requires monitoring new user cohorts weekly. Set up a dashboard for this in week 1.
Ready to track this OKR with your team?
Use this template in OKRs Tool and your OKR will be live on your dashboard in under 60 seconds — with progress tracking, check-ins, and health scores built in.
Use This in OKRs Tool →Free for 1–5 users · No credit card required · No per-user fees
